The impact of cultural dimensions on customer complaint...

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International Journal of Culture Tourism and Hospitality Research 2018 / 02

The impact of cultural dimensions on customer complaint behaviours: an exploratory study in Antalya/Manavgat tourism region

Ergün, Gözde Seval, Kitapci, Olgun, Volo, Serena, Scott, Noel
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Language:
english
Journal:
International Journal of Culture, Tourism and Hospitality Research
DOI:
10.1108/IJCTHR-01-2017-0010
Date:
February, 2018
File:
PDF, 603 KB
english, 2018
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