Measuring the Quality of University Computer Labs Using Servqual: A Longitudinal Study
Hughey, David W., Chawla, Sudhir K., Khan, Zafar U.Volume:
10
Language:
english
Journal:
Quality Management Journal
DOI:
10.1080/10686967.2003.11919071
Date:
January, 2003
File:
PDF, 13.78 MB
english, 2003