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Cultural intelligence and airline cabin crews members' anxiety: The mediating roles of intercultural communication competence and service attentiveness
Suthatorn, Pornprom, Charoensukmongkol, PeerayuthLanguage:
english
Journal:
Journal of Human Resources in Hospitality & Tourism
DOI:
10.1080/15332845.2018.1449559
Date:
April, 2018
File:
PDF, 590 KB
english, 2018