Crucial Conversations: Tools for Talking When Stakes Are...

Quality Management Journal 2008 / 01 Vol. 15; Iss. 1

Crucial Conversations: Tools for Talking When Stakes Are High

Kohnen, James
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Volume:
15
Language:
english
Journal:
Quality Management Journal
DOI:
10.1080/10686967.2008.11918059
Date:
January, 2008
File:
PDF, 211 KB
english, 2008
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