Performance Metrics: The Levers for Process Management

Quality Management Journal 2013 / 01 Vol. 20; Iss. 3

Performance Metrics: The Levers for Process Management

Thürer, Matthias
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Volume:
20
Language:
english
Journal:
Quality Management Journal
DOI:
10.1080/10686967.2013.11918357
Date:
January, 2013
File:
PDF, 212 KB
english, 2013
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