![](/img/cover-not-exists.png)
Exploring Perceived Fairness in Hotel Service Recovery: The Case of Kingdom Plaza, Wuhan
Chen, Hanyu, Lee, Yun Lok, Weiler, BettyVolume:
3
Language:
english
Journal:
Asia-Pacific Journal of Innovation in Hospitality and Tourism (APJIHT)
DOI:
10.7603/s40930-014-0001-3
Date:
March, 2014
File:
PDF, 365 KB
english, 2014