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Perceptions of customer service orientation, training, and employee engagement in Jamaica’s hospitality sector
Johnson, Karen R., Park, Sunyoung, Bartlett, Kenneth R.Language:
english
Journal:
European Journal of Training and Development
DOI:
10.1108/EJTD-11-2017-0094
Date:
May, 2018
File:
PDF, 257 KB
english, 2018