[Contributions to Management Science] Competitiveness in Emerging Markets || Competitiveness in Banking Industry: A Study of Employee Satisfaction, Customer Satisfaction and Productivity in Service Quality
Khajeheian, Datis, Friedrichsen, Mike, Mödinger, WilfriedVolume:
10.1007/97
Year:
2018
Language:
english
DOI:
10.1007/978-3-319-71722-7_19
File:
PDF, 271 KB
english, 2018