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Estimation of the parameter of satisfaction with services in tourism: content analysis of online customer reviews
Kapilevich, Leonid, Karvounis, Yulia, Zagulova, Diana, Ardashkin, I., Martyushev, N.Volume:
28
Year:
2016
Language:
english
Journal:
SHS Web of Conferences
DOI:
10.1051/shsconf/20162801052
File:
PDF, 76 KB
english, 2016