![](/img/cover-not-exists.png)
Customer satisfaction evaluation by common component and specific weight analysis using a mixed coding system
Amenta, Pietro, Lucadamo, Antonio, D’Ambra, AntonelloLanguage:
english
Journal:
Quality & Quantity
DOI:
10.1007/s11135-018-0770-1
Date:
June, 2018
File:
PDF, 951 KB
english, 2018