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Staffing call centers under arrival-rate uncertainty with Bayesian updates
Zan, Jing, Hasenbein, John J., Morton, David P., Mehrotra, VijayVolume:
46
Language:
english
Journal:
Operations Research Letters
DOI:
10.1016/j.orl.2018.04.003
Date:
July, 2018
File:
PDF, 329 KB
english, 2018