Switching costs impact on customer retention in...

Competition and Regulation in Network Industries 2018 / 06

Switching costs impact on customer retention in telecommunication

Thoumy, Mira, Abdallah, Elie
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Language:
english
Journal:
Competition and Regulation in Network Industries
DOI:
10.1177/1783591718782307
Date:
June, 2018
File:
PDF, 232 KB
english, 2018
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