Improving frontline service employees' innovative behavior...

Tourism Management 2018 / 12 Vol. 69

Improving frontline service employees' innovative behavior using conflict management in the hospitality industry: The mediating role of engagement

Jung, Hyo Sun, Yoon, Hye Hyun
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Volume:
69
Language:
english
Journal:
Tourism Management
DOI:
10.1016/j.tourman.2018.06.035
Date:
December, 2018
File:
PDF, 644 KB
english, 2018
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