Customer Satisfaction and Loyalty in an Online Shop: An...

International Journal of Business and Management 2014 / 12 Vol. 10; Iss. 1

Customer Satisfaction and Loyalty in an Online Shop: An Experiential Marketing Perspective

Wu, Mei-Ying, Tseng, Li-Hsia
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Volume:
10
Language:
english
Journal:
International Journal of Business and Management
DOI:
10.5539/ijbm.v10n1p104
Date:
December, 2014
File:
PDF, 199 KB
english, 2014
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