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AIP Conference Proceedings [Author(s) INNOVATIONS THROUGH MATHEMATICAL AND STATISTICAL RESEARCH: Proceedings of the 2nd International Conference on Mathematical Sciences and Statistics (ICMSS2016) - Kuala Lumpur, Malaysia (26–28 January 2016)] - An MIP model to schedule the call center workforce and organize the breaks
Türker, Turgay, Demiriz, AyhanVolume:
1739
Year:
2016
Language:
english
DOI:
10.1063/1.4952528
File:
PDF, 496 KB
english, 2016