Effects of service experience attributes on customer...

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Journal of Hospitality Marketing & Management 2018 / 07

Effects of service experience attributes on customer attitudes and behaviours: the case of New Zealand café industry

Zhang, Miao, Kim, Peter BeomCheol, Goodsir, Warren
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Language:
english
Journal:
Journal of Hospitality Marketing & Management
DOI:
10.1080/19368623.2018.1493711
Date:
July, 2018
File:
PDF, 1.84 MB
english, 2018
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