![](/img/cover-not-exists.png)
Drivers of Customers’ Reactions to Service Failures: The Israeli Experience
Shoham, Aviv, Gavish, Yossi, Segev, SigalVolume:
4
Language:
english
Journal:
International Journal of Psychological Studies
DOI:
10.5539/ijps.v4n1p76
Date:
February, 2012
File:
PDF, 250 KB
english, 2012