Variables relevantes para la medición de la calidad...

DYNA 2016 / 06 Vol. 83; Iss. 197

Variables relevantes para la medición de la calidad percibida del servicio bancario

Berdugo Correa, Carmen Regina, Barbosa Correa, Rodrigo Alberto, Prada Angarita, Lina Margarita
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Volume:
83
Journal:
DYNA
DOI:
10.15446/dyna.v83n197.55426
Date:
June, 2016
File:
PDF, 505 KB
2016
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