The Impact of Complaints' Handling on Customers'...

The Impact of Complaints' Handling on Customers' Satisfaction: Empirical Study on Commercial Banks' Clients in Jordan

Shammout, Mohammad Z., Haddad, Shafig I.
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
7
Language:
english
Journal:
International Business Research
DOI:
10.5539/ibr.v7n11p203
Date:
October, 2014
File:
PDF, 463 KB
english, 2014
Conversion to is in progress
Conversion to is failed