Customer Expectation, Satisfaction and Loyalty Relationship...

International Journal of Marketing Studies 2014 / 01 Vol. 6; Iss. 1

Customer Expectation, Satisfaction and Loyalty Relationship in Turkish Airline Industry

Gures, Nuriye, Arslan, Seda, Yucel Tun, Sevil
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Volume:
6
Language:
english
Journal:
International Journal of Marketing Studies
DOI:
10.5539/ijms.v6n1p66
Date:
January, 2014
File:
PDF, 635 KB
english, 2014
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