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Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency
Young, Judy, Gregg, Paul, Pollard, CarolVolume:
15
Language:
english
Journal:
Australasian Journal of Information Systems
DOI:
10.3127/ajis.v15i1.180
Date:
November, 2007
File:
PDF, 100 KB
english, 2007