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Behavioral Customer Loyalty in Online Shopping: The Role of E-Service Quality and E-Recovery
Shafiee, Majid Mohammad, Bazargan, Negin AhgharVolume:
13
Language:
english
Journal:
Journal of theoretical and applied electronic commerce research
DOI:
10.4067/S0718-18762018000100103
Date:
January, 2018
File:
PDF, 628 KB
english, 2018