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The Analysis of Different Customers and Employees’ Perceptions from Service Quality in the Insurance Industry of Iran
Farivar, Farveh, Khanbashi, Mohammad, Esmaeelinezhad, OsvehVolume:
6
Language:
english
Journal:
International Journal of Business and Management
DOI:
10.5539/ijbm.v6n12p103
Date:
November, 2011
File:
PDF, 184 KB
english, 2011