Expectations as the basis for predictive segmentation of...

Expectations as the basis for predictive segmentation of university service quality

María Fuentes, Irene Gil, Gloria Berenguer, Beatriz Moliner
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Volume:
4
Language:
english
Pages:
18
DOI:
10.1007/bf03180754
Date:
December, 2007
File:
PDF, 163 KB
english, 2007
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