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Shedding light on hospital service failure: findings from Taiwanese medical QCC
Chiu, Wen-Hong, Luong, Chi-Quyen, Chi, Hui-RuLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2018.1505493
Date:
August, 2018
File:
PDF, 2.75 MB
english, 2018