Does Social Interaction Improve Service Quality? Field...

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SSRN Electronic Journal 2015

Does Social Interaction Improve Service Quality? Field Evidence from Massive Open Online Education

Zhang, Dennis J., Allon, Gad, Van Mieghem, Jan A.
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Year:
2015
Language:
english
Journal:
SSRN Electronic Journal
DOI:
10.2139/ssrn.2663647
File:
PDF, 1.35 MB
english, 2015
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