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Social customer relationship management: An integrated conceptual framework
Dewnarain, Senika, Ramkissoon, Haywantee, Mavondo, FelixLanguage:
english
Journal:
Journal of Hospitality Marketing & Management
DOI:
10.1080/19368623.2018.1516588
Date:
October, 2018
File:
PDF, 1.38 MB
english, 2018