Exploring Customer Dissatisfaction/Satisfaction and Complaining Responses among Bank Customers in Ghana
Nimako, Simon Gyasi, Mensah, Anthony FreemanVolume:
6
Language:
english
Journal:
International Journal of Marketing Studies
DOI:
10.5539/ijms.v6n2p58
Date:
March, 2014
File:
PDF, 215 KB
english, 2014