Customer relationship management capabilities and social...

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Journal of Business Research 2018 / 11

Customer relationship management capabilities and social media technology use: Consequences on firm performance

Foltean, Florin Sabin, Trif, Simona Mihaela, Tuleu, Daniela Liliana
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Language:
english
Journal:
Journal of Business Research
DOI:
10.1016/j.jbusres.2018.10.047
Date:
November, 2018
File:
PDF, 601 KB
english, 2018
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