The role of total quality management (5S) on service quality, job satisfaction and work place safety in banking industry: Tehran Tejarat Bank agencies
Mousavifard, Fatemehsadat, Rahmanian, Mohammad, Ayoubi, AbdolhosseinVolume:
22
Year:
2017
Language:
english
Journal:
International Journal of Productivity and Quality Management
DOI:
10.1504/IJPQM.2017.087311
File:
PDF, 394 KB
english, 2017