Managing Service Systems Via Disguised Queues: The Role of...

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Managing Service Systems Via Disguised Queues: The Role of Strategic Customer Behavior

Cil, Eren
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Year:
2017
Language:
english
Journal:
SSRN Electronic Journal
DOI:
10.2139/ssrn.2942444
File:
PDF, 561 KB
english, 2017
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