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Exploring key dimensions of e-service quality: a case of Indian banking industry
Agrawal, Vivek, Tripathi, Vikas, Agrawal, Anand MohanVolume:
29
Year:
2018
Language:
english
Journal:
International Journal of Services and Operations Management
DOI:
10.1504/IJSOM.2018.089256
File:
PDF, 272 KB
english, 2018