The role of discriminant analysis in the refinement of customer satisfaction assessment
Verdessi, BD, Jara, G, Fuentes, R, Gonzalez, JC, Espejo, F, Azevedo, AC deVolume:
34
Journal:
Revista de Saúde Pública
DOI:
10.1590/S0034-89102000000600010
Date:
December, 2000
File:
PDF, 125 KB
2000