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[ACM Press the 6th International Conference - Southampton, United Kingdom (2018.12.15-2018.12.18)] Proceedings of the 6th International Conference on Human-Agent Interaction - HAI '18 - Conversational Agents to Suppress Customer Anger in Text-based Customer-support Conversations
Kuramoto, Itaru, Baba, Jun, Ogawa, Kohei, Yoshikawa, Yuichiro, Kawabata, Takayuki, Ishiguro, HiroshiYear:
2018
Language:
english
DOI:
10.1145/3284432.3284457
File:
PDF, 1.81 MB
english, 2018