The Service Recovery Journey: Conceptualization,...

Journal of Service Research 2018 / 12

The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research

Van Vaerenbergh, Yves, Varga, Dorottya, De Keyser, Arne, Orsingher, Chiara
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670518819852
Date:
December, 2018
File:
PDF, 291 KB
english, 2018
Conversion to is in progress
Conversion to is failed