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A Comprehensive Model with Six Service Quality Dimensions, Satisfaction and Loyalty: An Empirical Investigation into the Public Hospitals in Malaysia
Gohain, Kastury, Thambiah, Seethaletchumy, Hong, Tan ChuieVolume:
7
Year:
2018
Journal:
International Journal of Economics & Management Sciences
DOI:
10.4172/2162-6359.1000508
File:
PDF, 351 KB
2018