Customer satisfaction and ISO 9001 improvement requirements...

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The TQM Journal 2018 / 12

Customer satisfaction and ISO 9001 improvement requirements in the supply chain

Tomic, Branislav, Spasojevic Brkic, Vesna K.
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Language:
english
Journal:
The TQM Journal
DOI:
10.1108/tqm-07-2017-0072
Date:
December, 2018
File:
PDF, 264 KB
english, 2018
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