An Integrated Approach for Shift Scheduling and Rostering...

Mathematical Problems in Engineering 2018 / 11 Vol. 2018

An Integrated Approach for Shift Scheduling and Rostering Problems with Break Times for Inbound Call Centers

Türker, Turgay, Demiriz, Ayhan
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Volume:
2018
Language:
english
Journal:
Mathematical Problems in Engineering
DOI:
10.1155/2018/7870849
Date:
November, 2018
File:
PDF, 2.12 MB
english, 2018
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