[Lecture Notes in Computer Science] Innovations in Applied Artificial Intelligence Volume 3029 || Data Mining Approach for Analyzing Call Center Performance
Orchard, Bob, Yang, Chunsheng, Ali, MoonisVolume:
10.1007/b9
Year:
2004
Language:
english
DOI:
10.1007/978-3-540-24677-0_112
File:
PDF, 255 KB
english, 2004