Service innovation, service delivery and customer...

Service innovation, service delivery and customer satisfaction and loyalty in the banking sector of Ghana

YuSheng, Kong, Ibrahim, Masud
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Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/IJBM-06-2018-0142
Date:
February, 2019
File:
PDF, 352 KB
english, 2019
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