Customer Contributions to Quality: A Different View of the...

The Academy of Management Review 1996 / 07 Vol. 21; Iss. 3

Customer Contributions to Quality: A Different View of the Customer-Oriented Firm

Lengnick-Hall, Cynthia A.
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
21
Language:
english
Journal:
Academy of Management Review
DOI:
10.5465/AMR.1996.9702100315
Date:
July, 1996
File:
PDF, 11.25 MB
english, 1996
Conversion to is in progress
Conversion to is failed