When do workarounds help or hurt patient outcomes? The...

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Journal of Operations Management 2019 / 03

When do workarounds help or hurt patient outcomes? The moderating role of operational failures

Tucker, Anita L., Zheng, Sarah, Gardner, John W., Bohn, Roger E.
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Language:
english
Journal:
Journal of Operations Management
DOI:
10.1002/joom.1015
Date:
March, 2019
File:
PDF, 1.49 MB
english, 2019
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