Quality Improvement for A Shoe Laundry Using Integration Model of Service Blueprint, Failure Mode and Effect Analysis, and Fault Tree Analysis
Hartono, Natalia, Panjaitan, Andry M, Noel, Abram, Martiningsih, W., Wiryadinata, R., Praptodiyono, S., Santoso, M.I., Saraswati, I.Volume:
218
Year:
2018
Journal:
MATEC Web of Conferences
DOI:
10.1051/matecconf/201821804006
File:
PDF, 260 KB
2018