Enhancing Customer Civility in the Peer-to-Peer Economy: Empirical Evidence from the Hospitality Sector
Ma, Shuang, Gu, Huimin, Hampson, Daniel P., Wang, YongguiLanguage:
english
Journal:
Journal of Business Ethics
DOI:
10.1007/s10551-019-04128-5
Date:
March, 2019
File:
PDF, 1017 KB
english, 2019