The value of process friction: The role of justification in...

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Journal of Operations Management 2019 / 04

The value of process friction: The role of justification in reducing medical costs

Berry Jaeker, Jillian A., Tucker, Anita L.
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Language:
english
Journal:
Journal of Operations Management
DOI:
10.1002/joom.1024
Date:
April, 2019
File:
PDF, 1.66 MB
english, 2019
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