Transportation Research Record Journal of the Transportation Research Board
2004 / 01 Vol. 1887; Iss. 1
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Using a Web-Based Longitudinal Panel to Measure Customer Satisfaction
Spitz, Gregory, Pepper, Janice, Chakravarti, Varoti, Adler, Thomas, Niles, FrancesVolume:
1887
Language:
english
Journal:
Transportation Research Record: Journal of the Transportation Research Board
DOI:
10.3141/1887-19
Date:
January, 2004
File:
PDF, 4.41 MB
english, 2004