Social customer relationship management (s-CRM) among small- and medium-sized enterprises (SMEs) in Malaysia
Hassan, Siti Hasnah, Mohamed Haniba, Noor Mohamed, Ahmad, Noor HazlinaLanguage:
english
Journal:
International Journal of Ethics and Systems
DOI:
10.1108/IJOES-11-2017-0192
Date:
April, 2019
File:
PDF, 257 KB
english, 2019