[IEEE 2018 6th International Conference on Cyber and IT Service Management (CITSM) - Parapat, Indonesia (2018.8.7-2018.8.9)] 2018 6th International Conference on Cyber and IT Service Management (CITSM) - Assessment of Relationship Management using ODS (Online Database System) at the Ministry of Cooperatives and SMEs with the Community Based on COBIT 5

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