Augmented Customer Strategy (CRM in the Digital Age) || The Augmented Customer Experience: Between Humanity and Robotization?
N'Goala, Gilles, Pez-Pérard, Virginie, Prim-Allaz, IsabelleVolume:
10.1002/97
Year:
2019
Language:
english
DOI:
10.1002/9781119618324.ch7
File:
PDF, 284 KB
english, 2019