Investigating Critical Success Factors in Implementing ITIL...

International Journal of Standardization Research 2015 / 01 Vol. 13; Iss. 1

Investigating Critical Success Factors in Implementing ITIL Framework

Mohammadi, Mohammad Mehrabioun, Ravasan, Ahad Zare, Hamidi, Homa
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Volume:
13
Language:
english
Journal:
International Journal of Standardization Research
DOI:
10.4018/IJSR.2015010104
Date:
January, 2015
File:
PDF, 398 KB
english, 2015
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